I went shopping at Whole Foods in Mill Valley this morning and asked a store employee if the loud, unpleasant music could be turned down. She gave me a dirty look, and replied frostily ‘I’ll inquire’. Within minutes the music was turned up. When I asked another employee I got the same response, but fortunately the music was not turned up again. When I got home, my neighbors across the street were having a garage sale. I mentioned my experience to them and they told me they no longer shop at that store because of loud, unpleasant music and contemptuous employees. This is not because of a local problem. Whole Foods simply does not care about customer service, or the well-being of their customers. They are the only national grocery chain that makes it impossible to lodge complaints with their corporate office. As long as they continue to give customers the finger, I will shop elsewhere.